Frequently Asked Questions

In this section we answer the most frequently asked questions.

Is it possible to pay for services with plastic cards, such as VISA, Master Card, etc.?

Yes, you can pay for services with Visa and Master Card cards.

There is no booking fee for full advance payment.

What transport can be used to get to the apartment?

From the airport - by taxi.
From the railway station - to the metro station "Rechnoy Vokzal", then by taxi No. 20 to the stop "Arbuzova street".

Are the rooms provided with bed linen and towels? Are there cooking utensils, refrigerator, iron?
If the order is for a long time, is the linen changed? Is every room lockable? Thank you!

The answer to all questions is YES! We have everything you ask for, plus free internet, cable TV, air conditioning and even fish in the aquarium :)
We will be glad to have you as a guest!

Do you have a wi-fi hotspot in your apartment?
And, if so, is this service included in the price of the room?
Also interested in the speed of the Internet connection (if any, again).

Yes, we have a WiFi hotspot. This service is free. The connection speed is 10 Mb/s, the amount of downloaded information is unlimited.

Do you provide food? What is your legal form of ownership? what additional services can you provide? do you belong to hotel chains and associations? what year have you been working?

Meals: self-catering is possible (conditions are available).
Organizational and legal form: Limited Liability Company.
Additional services: Laundry and ironing.
Hotel chain affiliation: no.
The apartment has been welcoming guests since 2005.

Good afternoon! May I know how much is the booking fee?

We do not have a booking fee, but we work on a full prepayment basis. This guarantees the availability of a room for the client.

Hello, is it possible for u to stay in your apartment with children 2 and 6 years old. How much will it cost? What is included in the price?

Yes, we are child friendly. However, if the children can sleep in the same bed as the parent, then the children's accommodation fee will not be charged. If the child is an adult and he needs a separate bed, then the accommodation fee is charged as for an adult (per bed).
As a rule, the price includes accommodation, shower and washing accessories, slippers, free internet.

Your apartment is very liked, but interested in the trail. Questions:
1) Is it a completely separate apartment, for example, the single type includes a kitchen, an entrance hall, a bath?
2) What is the area of rooms?
3) Do you have 2 single and 1 double rooms?

These are not separate apartments. In fact, these are one apartment apartments of a large area with individual areas for sleeping and relaxing and common ones, such as, for example, a kitchen-dining room, an entrance area and halls, bathrooms (at the rate of 2 bathrooms for 3 rooms).
The area of each room is from 18 to 22 sq.m.

Hello. Can I pay for a pre-booked room in cash upon check-in?

It is possible. But an advance payment guarantees you the availability of a room, but payment on settling does not.

What is your room stock? And interested in the cost of living per day. is breakfast provided?

We have three apartments. Prices starts from 3500 roubles per day.

Can you please tell me if it is possible to rent a room by the hour?

Hourly room rental is possible starting from the second day of stay in the apartment. The minimum stay is one night.

Where can I see the reviews of those who have already stayed with you?

Reviews on booking.com

Reviews on Triadvisor.ru

Reviews on Flamp

If you have any questions, please, write to WhatsApp: +7-913-952-51-54